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One World Music Online Store Payment and Policies
OWM accepts PayPal, Visa, MC, and AMEX
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If you prefer to pay by check, please download a copy of our sales form and send your complete order to:
One World Music
c/o Product Sales
5245 College Ave #326
Oakland, CA 94618
Please allow 2 to 4 weeks for delivery – if you need your purchase sooner, please contact us at products@oneworldmusic.com and provide us with your sales confirmation information. Your order will be processed by PayPal, and you will receive and email from PayPal with your order details and confirmation information.
Volume pricing is available for large group orders. Simply send us an email with your order requirements to products@oneworldmusic.com and we will return a quote to you within 48 hours.
Contact Customer Service
Phone: 510 653-6038
Fax: 510 291-9879
email: products@oneworldmusic.com
mail:
One World Music
c/o Product Sales
5245 College Ave #326
Oakland, CA 94618
Shipping Fees
Standard shipping and handling fees will be added during the checkout process. The fees will be added according to the following schedule:
| Order Amount | Shipping |
| $0 - $49.99 | $6.00 |
| $50 - $99.99 | $8.00 |
| $100 - $149.99 | $12.00 |
| $150 - $199.99 | $14.00 |
| $200 and over | Contact customer service |
For Rush service, International shipping, or orders totaling $200 or above, One World Music will contact you with the amount required for shipping and handling.
Sales Tax
Sales tax of 8.57% will be added to orders delivered to any address in California.
Returns and Exchanges
Thank you for your purchase. We work very closely with our distributors to ensure that our products are of the finest quality. However, there are those rare occasions when a product does not work the way it is intended.
Although One World Music does not offer refunds on merchandise, we will be happy to exchange any product not performing properly.
Simply send an email to products@oneworldmusic.com and include the following information:
1) The product(s) purchased
2) The date the product(s) were purchased
3) Detailed description of product malfunction
4) Your name (company name), mailing address, direct contact
number and email address
5) How purchased, e.g. credit card, check, paypal
A sales representative will contact you within 48 hours of receiving your email to make arrangements for the exchange.
In the event we can not exchange the item for one of equal value, we offer our customers a full refund.
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