One World Music Online Store Payment and Policies
OWM accepts PayPal, Visa, MC, and AMEX
If you prefer to pay by check, please download a copy of our sales
form and send your complete order to:
One World Music
c/o Product Sales
5245 College Ave #326
Oakland, CA 94618
Please allow 2 to 4 weeks for delivery – if you need your purchase
sooner, please contact us at products@oneworldmusic.com and
provide us with your sales confirmation information. Your
order will be processed by PayPal, and you will receive and
email from PayPal with your order details and confirmation
information.
Volume pricing is available for large group orders. Simply send
us an email with your order requirements to products@oneworldmusic.com and
we will return a quote to you within 48 hours.
Contact Customer Service
Phone: 510 653-6038
Fax: 510 291-9879
email: products@oneworldmusic.com
mail:
One World Music
c/o Product Sales
671 Fairview Street
Oakland, CA 94609
Shipping Fees
Standard shipping and handling fees will be added during the checkout
process. The fees will be added according to the following
schedule:
| Order Amount |
Shipping |
| $0 - $49.99 |
$6.00 |
| $50 - $99.99 |
$8.00 |
| $100 - $149.99 |
$12.00 |
| $150 - $199.99 |
$14.00 |
| $200 and over |
Contact customer service |
For
Rush service, International shipping, or orders totaling
$200 or above, One World Music will contact you with the amount required
for shipping and handling.
Sales Tax
Sales tax of 8.57% will be added to orders delivered to any address
in California.
Returns and Exchanges
Thank you for your purchase. We work very closely with our
distributors to ensure that our products are of the finest quality.
However, there are those rare occasions when a product does not work
the way it is intended.
Although One World Music does not offer refunds on merchandise, we will
be happy to exchange any product not performing properly.
Simply send an email to products@oneworldmusic.com and include the following
information:
1) The product(s) purchased
2) The date the product(s) were purchased
3) Detailed description of product malfunction
4) Your name (company name), mailing address, direct contact
number and email address
5) How purchased, e.g. credit card, check, paypal
A sales representative will contact you within 48 hours of receiving
your email to make arrangements for the exchange.
In the event we can not exchange the item for one of equal value, we
offer our customers a full refund.
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