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February 8, 1996 Gary Muszynski Dear Gary: The purpose of this letter is to acknowledge the "Samba" team-building activity you conducted with the Sprint Multimedia Group on January 19, 1996. The activity was creative, enlightening, and provided strong connectivity to our business environment. Your exercise focused on team results and the important role that each individual plays toward ensuring success. Unlike many team-building programs, there were no winners and losers. We were all on the same winning team together from beginning to end. As you know, our employees completed a meeting evaluation form. The following comments were made relative to your activity. I found the activity to be inspirational and strongly connected to what needs to be done for me to be successful in my job. The activity pointed out the diversity within the corporate environment and how important it is that we recognize each other?s differences. The team-building activity clearly reinforced the need to set direction, allow people time to develop the skills to complete a task, and the importance of on-going feedback. While this exercise was fun and rejuvenating, it allowed us to think about how important it is to celebrate our accomplishments and to recognize both teams and individuals for their contributions. I would also like to acknowledge your customer focus. As you are aware, this All-Hands Kickoff Meeting was scheduled during a winter storm in Kansas City, yet you and your staff went beyond the call of duty to ensure you were here to successfully introduce this half-day activity to our organization of 470 employees. It is people like you that we enjoy doing business with. In closing, I believe this initiative will remain in our employees? minds as we move towards transforming communications at Sprint. Sincerely,
Robba L.
Benjamin
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