November 18, 1996

Gary Muszynski
President
One World Music
P.O. Box 99737
Emeryville, CA 94737

Dear Gary:

Thank you for the "Synergy Through Samba" session your group facilitated for us a few weeks ago—I’m still receiving compliments from the folks who attended. Your team did a terrific job of making us feel comfortable as we worked our way up the musical learning curve.

I thought you were able to weave-in the topic areas we laid-out in our needs assessment discussion (teamwork, change management, diversity, and innovation) in a subtle and impactful way. The rock game was particularly effective in experientially covering the issues around change: the suddenness of change, the need for flexibility, and the different ways people cope with change.

According to the feedback from the session, people walked away with the insights we hoped they would gain and more. Comments revolved around creativity, risk-taking, being open to new ideas, the role of inter-dependency, recognizing the talents of all layers in the organization, the importance of seeking out new learning, meeting other members of the team, and working within the team’s structure while allowing your individuality to shine.

Additionally, I think we all came away with a renewed sense of energy simply because it was so much fun! We had a number of people who were skeptical coming in and who walked out feeling stimulated, confident, and ready for more.

I’m looking forward to the enthusiasm we’ll generate at our next quarterly meeting as we continue our journey to Samba Heaven by playing-back the audio tape from our session. Thanks again and continued success.

Sincerely,

Teri W. Bradley
Marketing Training Specialist